Refund Policy

Last updated: March 2026

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all subscription plans. If you are not satisfied with our service for any reason, you can request a full refund within 30 days of your initial purchase.

How to Request a Refund

To request a refund, contact our support team via:

Please include your account email address and reason for the refund request.

Refund Processing

Refunds are processed within 5-10 business days to the original payment method.

Exceptions

  • Accounts that have violated our Terms of Service
  • Renewal payments (30-day guarantee applies to initial purchase only)
  • Cryptocurrency payments (due to the nature of blockchain transactions)

Questions

If you have questions about our refund policy, contact support@limevpn.com.